From the supplier: Moneypenny How-to Hardware store has been able to identify its best customers through its Moneypenny Club. Owner Joe Moneypenny reveals that the store's average daily transaction is $15 for club members and $10 for non-members. Members provided about $5.70 of gross margins for each of their purchases while non-members provided gross margins of $3.80 for every transaction. Moneypenny adds the Moneypenny Club rewards members with a 5% rebate on their future purchases.
Citation Details
Title: A rewarding program: frequent shopper club fosters loyalty.(Moneypenny How-to Hardware)
Publication: Do-It-Yourself Retailing (Magazine/Journal)
Date: March 1, 1999
Publisher: National Retail Hardware Association
Volume: 176 Issue: 3 Page: 50(2)
Distributed by Thomson Gale
Price: $5.95
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